There’s a shift happening in the world of commerce, and we’ve all felt it. 2020 has accelerated the industry by a decade, permanently altering the way entrepreneurs start, run, and grow businesses, as well as how consumers choose to shop and pay. We’re on the brink of a new era of commerce. Consider this report your crystal ball into the future of this industry.
Commerce is more than a transaction; it’s an interaction. It’s a relationship between a business and its customers. That’s why we pored over data from more than one million merchants on Shopify and collected survey insights from consumers all over the world to get the full picture of what’s coming. We’ve unlocked five key predictions based on the trends we’re seeing from our data.
The report gives you:
- Predictions about the way consumers will shop and buy in the future.
- Emerging trends that will change the way merchants start, grow, and run their businesses.
- Insights from all angles: from offline to online, independent retailers to marketplaces, and everything in between.