The U.S. Outdoor Industry Association (OIA) has named Arlene Charles chief operating officer and Kelly Davis director of research. Charles has served as general manager for Girls Inc. of Columbus and Phenix Russell as well as COO for the YWCA of Greater Atlanta and has more than 30 years of experience in leadership positions and government organizations. Davis has more than 25 years of experience in market research, including 11 years as director of research for SnowSports Industries America (SIA) and four years as senior director of research for the Aircraft Owners and Pilots Association. She has also worked with the Cross-Country Ski Areas Association, the Winter Wildlands Alliance and the Stand Up Paddle Industry Association.