Ellis Brigham Mountain Sports has been honored with an Outstanding National Retailer Award in the Liverpool BID (Business Improvement District) Mystery Shopper Awards 2018. The BID's annual Mystery Shopper program covertly evaluates local businesses across the retail, leisure or accommodation sectors by looking at the quality of the customer service they offer. Among the other factors that are taken into account are products, staff image and pricing. Ellis Brigham Mountain Sports is a British independent outdoor sports retailer. Founded in 1933, today the retailer has 25 stores across the U.K.